GENERAL SUMMARY:

We are seeking a motivated Inside Sales Representative to support our sales team and develop customer relationships. This role is responsible for managing inbound sales inquiries, preparing quotations, and serving as a key point of contact for customers throughout the sales process.

The ideal candidate has experience in industrial or manufacturing sales, is detail-oriented, and enjoys working in a technical, fast-paced environment. While experience in the foundry industry would be a plus, training is available for a promising candidate.

RESPONSIBILITIES:

• Respond to inbound customer inquiries and RFQs for iron castings
• Prepare accurate quotes, pricing, and lead-time estimates in coordination with production
• Manage customer accounts, including order entry, follow-up, and ongoing communication
• Maintain customer records, files and sales documentation
• Coordinate with production, quality, and shipping teams to ensure customer requirements are met
• Identify upselling and cross-selling opportunities within existing accounts
• Provide basic technical information and product guidance to customers
• Utilize ERP systems to communicate with internal partners to generate quotes for customers and prospects

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A collaborative work environment with a historic company.
• The chance to make a positive impact on the future of Oil City Iron Works.

Oil City Iron Works, Inc. is an Equal Opportunity Employer
Apply online at: https://ociw.com/apply-now/